Terms of Use

                                                                 

 

✅ RV MART LANKA - Terms and Conditions.

 

🗓️ Last Updated: December , 05, 2025

By accessing or purchasing from RV Mart Lanka, you agree to the following terms and conditions. Please read them carefully.

🔹 1. 🛍️ Product Purchases

               All products sold by RV Mart Lanka are brand new unless stated otherwise.

              Product descriptions and images are provided accurately.

             We are not responsible for stock unavailability or last-minute changes   unless confirmed through direct communication.

🔹 2. 💳 Payment Methods

             We accept the following secure payment options:

          ✅  Cards payment [ Debit / Credit Cards ]

          ✅ Bank Transfer (Details will be provided upon request)

          ✅ Cash on Delivery (COD) – Available for selected items and areas.

📌 All payments are 100% secure.

            Orders will be processed only after payment confirmation is received.

🔹 3. 🚚 Delivery & Shipping

            Standard delivery time is 1–5 business days depending on your location.

            Delivery charges may vary based on product size and location.

            Delays may occur due to weather, courier issues, or other unforeseen circumstances.

📦 Please do not open, use, or damage the item if you wish to return or exchange it.

🔹 4. 🔁 Returns & Exchanges

               We accept returns/exchanges under the following conditions:

              You must report any defects or issues within 48 hours of receiving the item.

 ❌ Returned items must be:

              📌 Unused

              📌 In original packaging

              📌 Accompanied by receipt or order confirmation

❌ Returns are not accepted for:

               ⭕ Customized orders

               ⭕ Clearance sale items

               ⭕ Items that are used or damaged by the customer

🔹 5. 🔐 Customer Privacy & Data Protection

                Personal information such as your name, phone number, and address is kept strictly confidential.

                We do not share customer data with third parties.

Payments made through card payment or similar services are processed using SSL encryption to ensure full security.

🔹 6. ⚠️ Liability & Warranty

                Products are subject to the manufacturer's or supplier’s warranty policies.

                RV Mart Lanka is not responsible for indirect or incidental damages caused after the sale.

                We do our best to ensure accuracy and reliability, but errors in pricing or availability may occur.

🔹 7. ⚖️ Legal Jurisdiction

                All services and transactions are governed by the laws of Sri Lanka.

               Any disputes will be resolved under Sri Lankan legal authority.

🔹 8. 📩 Contact Us

                If you have any questions about these terms, feel free to contact us via:

      📱 WhatsApp Business  ( GO TO ABOUT )

     📧 Email ( GO TO ABOUT )

📌 By using the RV Mart Lanka website or placing an order through WhatsApp, you agree to these Terms and Conditions